Coches.net Reserva Online: 99 €, 2 working days, cancellation and refund

You can only reserve listings that show the option

Coches.net’s help states that you must first find a vehicle with the “Reservar online” (Reserve online) button. Not all listings can be reserved, and Barguvo should not generalise the feature to private-seller cars or listings without that option.

The specific terms place the reservation contract between the user and the dealer. Coches.net facilitates the service, but the subsequent sale is a different contractual relationship and must be formalised separately.

The 99 € is a refundable reservation amount

The current process asks you to pay 99 €. The specific terms state that this amount is always refunded to the user, whether they end up buying or withdraw, and that it is not applied to the final sale price.

So do not describe it as a down payment, discount or part-payment for the car. It is an amount linked to the reservation service under the current terms.

What the 2-working-day period means

The revalidated reservation terms set a Reservation Period of two working days. During that time the dealer must keep the car reserved for the user, and the reservation option is disabled for third parties on the portal.

This does not necessarily mean the listing disappears or that the sale is already closed. The reservation temporarily blocks availability under that flow; buying the car requires a subsequent contract with the dealer.

Cancelling and recovering the amount

The simplified help indicates free cancellation and presents the refund as made on the same day. The specific terms provide more detail: after completing “Recuperar reserva” (Recover reservation) and answering the questions, they provide for a maximum of 2 working days depending on the bank; if you do not complete those questions, the automatic return takes place after 30 days.

The particular terms add a more general rule: the amount must be returned in all cases and, at the latest, once 30 days have passed since the amount was paid. If the visible text of the flow changes, the policy in force at the time of reserving prevails.

A reservation is not a mechanical guarantee or universal protected purchase

The help uses strong language about payment security and refunds. Barguvo can attribute that promise to the payment/reservation mechanism described by Coches.net, but not extend it to facts the source does not prove. Paying 99 € does not certify mileage, condition, absence of charges, history, a commercial warranty or the car’s suitability.

Before buying, keep CAR-CHECK as the owner of verification: DGT, VIN, ITV, mileage, charges, test drive, damage and inspection. Reserving and checking are different tasks.

What happens after reserving

The help states that the dealer will get in touch to complete the purchase. Decide calmly what documentation you need, what final price applies, what financing exists if any, what warranty is offered and how the ownership transfer will be carried out.

Barguvo can help you review the evidence before reserving or before signing, but it does not press the button, does not process the 99 €, does not automatically contact the dealer and does not formalise the sale.

Checklist before reserving

• The listing really shows “Reservar online”.
• I understand that the 99 € is refundable and is not deducted from the final price.
• I know the reservation period is 2 working days.
• I have reviewed the dealer’s price, financing and terms.
• I have used CAR-CHECK for the vehicle evidence where appropriate.
• I do not interpret the reservation as a full guarantee of the car.

The reservation and the sale are different contracts

The specific terms are explicit: they govern the reservation, not the subsequent purchase. The registered user asks the dealer to block a vehicle and pays the reservation amount through the available payment provider. If they then want to buy, they must formalise the sale directly with the dealer.

This separation avoids interpreting the button as a complete checkout. Reserving does not transfer ownership, does not on its own set financing, does not replace the sale contract and does not prove that the car meets your technical expectations. It also explains why the reservation amount is refunded even when you do buy: it is not part of the vehicle’s price.

The current terms define the service user as someone over 18 and registered on Coches.net. Before acting, review the terms that appear at that moment, because they are the ones that govern that specific reservation.

The dealer may reject the reservation during the period

The terms provide that, after it is formalised and during the reservation period, the dealer may reject it. In that case, notice is given through the Coches.net chat and by email, and the user can start recovering the amount from the corresponding option.

This matters because “reserved” does not mean Coches.net materially guarantees availability in all circumstances. The terms themselves acknowledge that a sale to a third party at a closely timed moment may prevent the reservation from going ahead. The amount remains protected by the refund mechanism described, but the existence of that scenario rules out promising a “guaranteed car”.

If the unit is critical to your decision, confirm the status of the reservation within the official channel and avoid committing to irreversible expenses based solely on having pressed the button.

The help and the terms do not state the refund timescale in exactly the same way

The simplified help says that, when you cancel, “we refund your money the same day”. The specific terms describe the process in more detail: the user always recovers the full amount; they can request it early through “Recuperar reserva” and by answering the questions in the flow; once those steps are completed, the refund may take up to 2 working days depending on the bank. If the user does not complete the questions, the amount is refunded automatically 30 days after the reservation.

Barguvo should not pick the fastest phrase and turn it into a universal guarantee. The safe wording is: the help presents immediate recovery within the flow, while the contractual terms provide for up to two working days after completing the request, plus the automatic return at 30 days. In a real reservation, the current text you accept and the status of your payment method prevail.

The refund is made to the same payment method used, except in the operational situations provided for in the terms. Do not confuse “guaranteed refund of the reservation amount” with a refund of the car’s price, because the sale is still a separate contract.

What to check before paying the 99 €

First confirm that the listing is still active, that the reservation button belongs to the real listing and that the price shown is the one you are evaluating. Review the seller, location, financing terms if any, advertised warranty and what documentation you will be able to see before closing the purchase.

Then separate two lists. The first relates to the reservation service: amount, period, cancellation and refund. The second relates to the car: identity, VIN, DGT, ITV, mileage, damage, maintenance, test drive and inspection. Only the first is resolved with the button. The second lives in CAR-CHECK.

If a dealer or third party asks you to pay the reservation through a link or channel other than the flow Coches.net shows, do not treat it as equivalent without verifying it. Barguvo does not generate payment links or process reservations.

Practical timeline: what changes at each stage of the reservation

Before payment: you only have an eligible listing and your intention to block it. This is the moment to review the price, the dealer and the evidence about the car. After paying: the reservation is formalised and the two-working-day period set out in the terms begins. The vehicle is blocked for third parties within that flow, although the listing does not have to disappear.

During the period: the dealer may continue the process with you or, in the cases provided for, reject the reservation. You can also start recovering the amount. If you move on to buy: the purchase is formalised separately; the 99 € is not applied to the final price and remains refundable. If you do not buy: you use the recovery mechanism or wait for the automatic return provided for.

This timeline helps avoid mixing up states. “Reserved” is not “bought”; “reservation payment” is not “down payment”; “dealer contacted” is not “contract signed”. When the status changes, check which document or message proves it instead of assuming it from a visual label.

If you are arranging an inspection, financing or travel, coordinate it with the actual reservation period and the dealer’s confirmation. The service reduces the risk of another user reserving through the same button during the period, but the terms acknowledge that material availability may be affected by closely timed situations. Avoid irreversible external commitments until you have sufficient confirmation.

Keep the formalisation message, any rejection or cancellation and the refund receipt. They are evidence of the status of the reservation process; they do not replace the sale contract, but they help reconstruct what happened if you need to review the transaction.

If you notice a difference between the summarised help and the terms you accept during the reservation, keep the contractual version applicable to your transaction and avoid relying solely on a promotional or help sentence.